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Personalized Support: Helika Engage Brings Unity to Legends of Venari’s Fragmented Engagement

Legends of Venari faced challenges in managing player participation spread across multiple community and growth platforms. Helika worked closely with their team to create a customized engagement hub within Helika Engage, centralizing all community interactions onto one platform and significantly reducing manual effort.

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Challenge

Helika’s primary goal was to build a seamless, unified engagement campaign that simplified player participation and empowered the LoV team to manage their engagement campaigns with ease. Through a personalized solution, Helika focused on enhancing LoV’s user experience and maximizing engagement impact.

Fragmented Engagement Across Platforms

Navigating multiple platforms for quests led to confusion and a disjointed user experience.
High Manual Workload

The team needed to verify engagement and run raffles manually for each campaign, consuming resources and limiting scalability.
Difficulty in Tracking and Optimizing Engagement

Limited data insights and centralized analytics made it challenging to measure campaign impact and adjust in real-time based on user behavior.
Through one-on-one support, Helika quickly implemented new feature requests, allowing Legends of Venari to continuously improve campaign retention and user experience. Helika’s analytics dashboard enabled real-time tracking of popular quests, helping the team tailor quests to user preferences and address issues immediately.

Solution

Helika Engage provided Legends of Venari to benefit from:

Centralized Engagement

Helika worked closely with LoV to design a fully customized engagement platform, consolidating all engagement activities onto a single platform, and removing the need for players to switch between different growth and community platforms.
Automate
Point Attribution

The system automatically attributes points for completing tasks, such as liking posts or following accounts, reducing the need for manual validation.
Make Real-Time Campaign Adjustments

Helika’s platform allowed the team to easily add or remove quests, update point values, and display leaderboards.

What Helika Unlocks

337,642

Users Joined by
Quests Completed
14,686

Users Joined by
Connecting their Email
Top 3 Most
Completed Quests

  • Post Liked: 126.01K
  • Post Reposted: 72.32K
  • Account Followed: 37.03K

Jason Du

Founder

“Helika was fantastic to communicate with throughout the process, integrating custom feature requests tailored to our specific needs and quickly reacting to any feedback related to the campaign. Ultimately, this resulted in a successful campaign with over 15,000 users joining and collectively completing over 335,000 quests on Helika.”
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